It went efficiently and cleanly. Justin, the owner, led his team of two others and they carefully cleaned out every closet and drawer and shelf, in a very professional and friendly manner. They were on time and were respectful of the objects and the house. Even though it was a cold December day, and they were taking everything out through a sliding glass door, they insisted on closing it and reopening it each time to keep the heat in the house. I was so impressed at how thorough and careful they were, even to the point of sweeping out the garage when they had taken everything out. I highly recommend them and will certainly employ them again! I am also pleased that they will recycle what can be recycled, and donate or resell where possible.